Wednesday, June 25, 2008

Managing Conference Call Services

Distance and time have a way of hampering communication and interaction in an organization. In a global economy where competition is at the highest level, every edge counts. That is why conference call services have recently come into vogue. Even when travel is cost or time prohibitive, there is still a way to get together and discuss strategy and planning.

Your Options

Reservationless conference call services enable you to set up meetings without a lot of planning. Participants are merely given the information that will allow them to join the call. You can conduct a call with any given number of people in separate locations at a moment's notice. Reservationless conferencing is also lower in cost. The disadvantage is that security in this type of service is lacking. You will also personally have to handle the comings and goings of all the participants in the call. Operator-assisted conference call services basically assign the logistics of the call to someone else. This way, you can focus on what the meeting is about. These services are costlier, but offer more value for your money. There are added security features including monitoring of participants, roll calls, and wrap-up reports. The operator can also handle additional parties to the call and help resolve any technical issues that may arise. Operator-assisted conferences have proven particularly useful in deal-making sessions.

If The Price Is Right

Conference call services are generally billed on a per-use basis. Most do not require long term agreements. There is also no need to use the same service as that which handles other aspects of your operations. You are free to experiment with alternatives to find out which is best for your needs. The pricing is usually per minute and per person. Pricing has experienced a drop in recent years. Flat rate pricing is also gaining popularity and is suitable if you have a high volume of calls and people in those calls. Only you can determine which is best for your situation.

There may be additional fees for features, such as call recording and translation. Conference call services can vary greatly in this regard. You can check which features they include as standard in any package that they offer. If you are a high volume user, you may be eligible for discounts. Also, look for tiered pricing as this may offer you flexibility in your particular situation.

The Deal Breakers

Technical support should be a primary factor in your decision. There is nothing worse than finally setting up a meeting with VIPs and having to fiddle with the telephone while they are all waiting. Even worse is the conferencing service that fails to hang up while you're already discussing the call in the office. Can you say awkward? Finally, check for lower rates if the calls are local. Chances are you can save even more money for the company in this area and show what a fiscally responsible executive you are. And that is great for the company and great for you.

Manage conference call services. Learn about free conference calling and what is VoIP. Visit Audio-Conferencing-Guide.com today.

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The Best Broadband Suppliers - Find Your High Speed Connection

If you have grown tired of borrowing the home phone line to check your email, then you will appreciate the speed and "always on" aspect of broadband Internet. Even if you already have a dedicated line to an Internet Service Provider, a high speed connection will make a dramatic difference in how you use the Internet. Until recently, choices were very limited. However, there are a number of options now and it is worth considering the following before making the leap to the 21st century:

Speed

Even though the slowest broadband service will be faster than your pokey modem, there are different speeds (and of course prices) with broadband service. The minimum target should be in the 512k BPS, which would make the service approximately ten times faster than the best standard modem for downloads. Uploads are faster than modems but still lag well behind on upload (sending files) speed. Make sure that your provider has an upgrade plan when you want to turbo-charge your connection for movies and other bandwidth-hungry media.

Price

Those who say that money is no object have not opened a phone bill recently! The highest speeds (upwards of 3M BPS) are typically reserved for business users, who can afford the steep monthly charges. But most home and small office customers can find a provider with a 1M BPS plan that should only cost two times the price of their former dial-up ISP. This is a tremendous bargain when you consider the time and productivity advantages you will gain.

Commitment

Often the "same as dial-up" prices will only be valid for a few months, or require a lengthy contract commitment to maintain the bargain. You may have to maintain all products, and at least the same level of service. Check the fine print on the offer, and if it sounds too good to be true, well, you know the rest.

Phone

A consideration is whether you want to get rid of your home phone line when you ditch your old ISP. It is typically less expensive, although make sure all the features you liked from traditional phone service are in place. Since digital phone service is now possible, investigate a combined plan that bundles Internet, phone and perhaps even cable or satellite TV service.

Wireless

If you do not already have a wireless router, many providers will lease (or sell) you one to make your broadband connection truly a charm. Not only will you be surfing and downloading at lightning speed, but you will do it without a cable in sight.

Disappearing are the days of busy phone lines and creaky dial-up speeds. Consider these simple points before launching your speed skyward and putting your old modem out to pasture.

Andrew Morris finds you the best and cheapest broadband providers by ...

http://www.broadbandzen.com

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